When finished in this screen, click Apply to activate any changes made. Page 55 such as VoIP traffic over other types of traffic such as standard data. Both upstream data coming into the network and downstream data going out of the network traffic can be prioritzed using QoS. Enter the netmask address, if applicable. Use this screen to configure QoS for data going out of the network.
This screen displays the status of QoS upstream and downstream traffic, and differentiates both streams into high priority and normal priority traffic. Page 60 Telnet session will automatically terminate at that time. Page 61 Add. Page 62 Gateway first. All other services will be blocked. None of these settings can be changed from here. These settings can be modified to customize the firewall settings. When finished with this screen, click Apply to save the changes.
Page Applications To remove an item from the Applied Rules list, highlight it, then click Remove. Page Nat Network Address Translation Gateway to be accessed by outside parties, and can cause the loss of Internet connectivity. Do not turn NAT off unless instructed to do so by Verizon. Page Port Mapping TR protocol. This log is for information only, and should be consulted only if requested by the service provider or support technicians.
No changes to the Gateway can be made from this screen. Page 77 4. Parental Control. To modify a specific setting, click on its name in the menu bar on the left, or from the list in the middle of the screen.
Select the Internet service s to be blocked by clicking in the appropriate check box. Apply to block the selected service from the selected computer. Page Website Blocking To block the Web site from another computer on the network, repeat the process.
When finished, click Apply. To create an access period that includes midnight, create two access periods, one that ends at 12 a. Page 83 7. The schedule rule will disappear from the Rules list box. Apply to save the changes to the Page Restore Default Settings 8. Page 89 8. Page 90 Select the size of the system log displayed here. The smaller the size, the shorter the length of the system log saved. Follow the on-screen instructions to perform the test.
Page 92 Internet. From this screen, the Gateway can be rebooted. To do this: From the first Reboot screen, click Reboot. Page 93 Utilities 8. Click The Gateway reboots. Read the onscreen information in the screen that appears. Page 95 Gateway, and techniques to try and overcome the problem.
Note that these techniques may not solve the problem. This chapter also include a list of frequently asked questions. Page 97 LAN Settings.
If there are settings activated, deactivate them. Enter on the keyboard Internet Options. Which protocols does the Gateway support? The internal LAN connections support multiple protocols e. Page 99 The Gateway does not communicate with other access points, since it functions as a single access point system.
Learn more about resetting your router to factory default settings. Follow the steps below to diagnose and test the possible solutions for any connectivity problems you are experiencing.
If there is no light, confirm that the power switch on the back panel of the router is in the "on" position and the power cord is securely connected to the electrical outlet. If it is flashing red, a connection to Verizon cannot be established. We recommend:. If there is no light, the connection to Verizon High Speed Internet is not present or the modem is in bridge mode.
To learn more, check out the user guide. If the light is green, the Ethernet connection between your device and the router is established.
If the light is flashing green, this indicates wireless traffic is passing between the router and your Wi-Fi device. Accessibility Resource Center Skip to main content. Personal Business. Shop Shop Shop Close. Shop all. Shop all deals. Free phones. My offers. Fios Home Internet. Bring your own device. Certified pre-owned. Featured smartphones. Other phones. Trade in your device. Shop all accessories. Phone accessories.
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Those who serve. Kids plans. Student plans. Other plans. Shop all home solutions. LTE Home Internet. Fios TV. Light is not solid green : The gateway isn't getting power.
Is the DSL light illuminated? Light is green : The connection between the Actiontec gateway and Verizon Online is established. Go to Step 4. Light is off : The link between the gateway and Verizon Online is not connected. Light for the port where a cable is connected is green : The Ethernet connection between the gateway and your computer is established. Go to Step 5. Light for the port where a cable is connected is off : No link is established between the Actiontec gateway and your computer.
Light is green : The USB connection between the router and your computer is established. Go to Step 6.
Light is off : No link is established between the Actiontec gateway and your computer. Reboot your computer by turning it off, waiting for 45 seconds, and then turning it back on. Re-check your router lights. Disconnect all networked computers and restart the computer connected to the router.
Reconnect the other computers one-by-one to isolate the problem. Setting up port forwarding Using the ping command to test the connection between your computer and router or gateway Using the ping command to verify your Internet connection. Click OK. Select the port forwarding rule you want to apply from the Available Rules box. Click Apply when you have added the applicable port forwarding rules.
Close the Actiontec configuration window to complete the port forwarding configuration. Click the Wireless Setup icon. If you have changed your user name and password but have forgotten the new values, you will have to reset your Actiontec GTWG gateway to the factory defaults and reconfigure your network settings. Open a Web browser like Internet Explorer.
If you didn't change the user name and password during installation, enter admin in the User Name field and password in the Password field. Note : If you can't remember your user name or password, you will need to reset your Actiontec gateway to the default settings and reconfigure your home network.
Close the Actiontec configuration window. Lose the Actiontec configuration window. Enter your user name.
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